Categories
About us
My shopping:
Items:, Value:
| About Us Bauer Group Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Bauer Group Ltd Chappell House The Green Datchet Berkshire SL3 9EH United Kingdom Phone: 08700 712000 Fax: 08700 712122 Email: shop [at] bauerlife [dot] com |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard and Maestro. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Our delivery costs are as follows for the UK: Up to £50 £5 plus VAT Up to £100 £10 plus VAT Over £100 Free Our delivery costs are as follows for EU countries: Up to £50 £15 plus VAT Up to £100 £22.50 plus VAT Over £100 £30 plus VAT Our delivery costs are as follows for the United States: Up to £50 £20 Up to £100 £30 Over £100 £40 |
| Delivery Schedule Where possible we will despatch your order within 24 hours of receipt. Delivery should be within 3 business days . International orders are generally received in under 5 days. If products are not available or on back order we will contact you to confirm how you would like to proceed. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 08700 712000 (International +44 08700 712000) or fax us on 08700 712122 or write to us at Chappell House The Green Datchet Berkshire SL3 9EH United Kingdom |
| Privacy Policy Bauer Group Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy You may return your goods within 10 days of receipt for a full refund provided they are returned in the same condition and packaging as they were despatched. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |